Privacy Policy

Last Updated: July 22, 2025

INTRODUCTION

This Privacy Policy explains how Global Whiskey Guide Ltd ("Global Whiskey Guide Ltd", "we", or "us") collects, uses, shares, and otherwise processes your personal data, and describes your rights in relation to your personal data under applicable law.

We provide you with access to our website globalwhiskeyguide.com and our mobile application Aenero (collectively, the "Service"). When you use the Service or interact with us (e.g. via email or in-app messaging), you may share personal data with us. This Privacy Policy describes how we handle and protect your personal data.

"Personal data" means information that relates to, describes, or identifies you, directly or indirectly (e.g., name, email, location, account data, or device information).

By using the Service, you acknowledge and accept the practices described in this Privacy Policy.

DATA CONTROLLER

The data controller responsible for your personal data is:
Global Whiskey Guide Ltd
1st floor, Penrose 2, Penrose Dock
Cork, Ireland
T23 YY09
Email: webmaster@globalwhiskeyguide.com

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or India, we process your data in accordance with applicable laws including the GDPR, UK GDPR, or India's DPDPA where relevant.

INFORMATION WE MAY COLLECT

1. Information You Provide to Us

You may provide us with personal data when you:

• Register an account
• Use the platform
• Communicate with us via email or forms
• Subscribe to our services
• Participate in brand or product activities

This data may include:

• Email, avatar, date of birth, billing address
• Login credentials (stored securely)
• User-generated content (reviews, ratings, uploaded photos/videos)
• Communication content (messages, feedback)

2. Information Collected Automatically

We automatically collect certain technical and usage data to improve the service and ensure security. Tracking technologies may include: cookies, scripts, web beacons, and similar tools.

• IP address and general location
• Browser and device metadata
• Operating system
• Pages visited and time spent
• Crash logs and debug info

3. Information from Third Parties

We may receive personal data from:

• Social media accounts (if linked)
• App stores (Apple, Google) for subscription data
• Analytics platforms

LEGAL BASES FOR PROCESSING (GDPR)

We process your data under the following legal bases:

• Performance of contract: to provide access and functionality of the Service
• Consent: for optional features like marketing and location tracking
• Legal obligation: where required by tax, consumer, or platform law
• Legitimate interest: for platform analytics, security, fraud prevention

HOW WE USE PERSONAL DATA

• Deliver, personalize, and maintain the Service
• Verify identity and manage user accounts
• Process payments and subscriptions
• Respond to support requests
• Send updates and communications (marketing with consent)
• Monitor trends and platform performance
• Ensure platform integrity and detect fraud
• Comply with legal requirements

DISCLOSURE OF PERSONAL DATA

We do not sell personal data. However, we may share your data with:

• Service providers: hosting, email delivery, analytics, payment processing
• Legal authorities if required to comply with law
• Acquiring companies if our business is sold or restructured

We may also share anonymized or aggregated data for research, analytics, or brand reporting purposes. This data cannot identify you personally.

DATA RETENTION

We retain your data only as long as necessary for:

• Platform functionality
• Legal compliance (e.g. accounting)
• Dispute resolution
• User-requested deletion

Inactive accounts may be deleted after 24 months of inactivity.

DATA TRANSFERS

If we transfer data outside of your jurisdiction (e.g. to the U.S. or India), we implement appropriate safeguards such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• UK Addendum to SCCs
• Contractual mechanisms recognized by India's Digital Personal Data Protection Act

YOUR RIGHTS (EEA/UK/India)

• Access your data
• Rectify inaccuracies
• Request deletion ("right to be forgotten")
• Restrict processing
• Object to processing (in certain cases)
• Withdraw consent at any time
• Request a portable copy of your data

To exercise your rights, email us at webmaster@globalwhiskeyguide.com.

If you are not satisfied, you may lodge a complaint with your national data protection authority (e.g., ICO in the UK, DPBI in India, your local DPA in the EEA).

CHILDREN'S PRIVACY

The Service is intended for users aged 18 and over. We do not knowingly collect data from children under 13 (or under 16 where applicable by local law).

DATA SECURITY

We implement technical and organizational measures including:

• HTTPS encryption
• Role-based access controls
• Server hardening
• Monitoring and auditing

Despite our efforts, no internet transmission is ever fully secure. Please use the Service responsibly.

MARKETING PREFERENCES

You can opt out of promotional communications via the unsubscribe link in our emails or by contacting us.

CHANGES TO THIS POLICY

We may update this Privacy Policy. Material changes will be notified via the Service or email. Continued use of the Service indicates acceptance of updates.

CONTACT US

For questions, rights requests, or concerns:
Email: webmaster@globalwhiskeyguide.com
Company: Global Whiskey Guide Ltd
Address: 1st floor, Penrose 2, Penrose Dock, Cork, Ireland, T23 YY09